Victor Wang, care.coach

Victor Wang, care.coach

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About Victor Wang, CEO of care.coach

Victor is CEO of care.coach and PI on multiple federal grants from Congress and the NIH to further develop and commercialize the care.coach human-in-the-loop avatar platform. The platform has been shown to significantly reduce loneliness in older adults, reduce falls and delirium among hospitalized elders by 80%+, and reduce cost of care in the community, all by building psychosocially supportive relationships with patients via avatar. Victor has a Master’s from MIT, where he worked on NASA-sponsored human-machine interaction and telerobotics research. Follow Victor on Twitter @VictorHSW.

About care.coach

care.coach™ is a digital health company that supports patients and care teams, improving outcomes by leveraging a unique fusion of human and software intelligence. The care.coach avatar platform provides psychosocial and self-management support for patients living at home, avoiding excess healthcare utilization and emergency department visits, and has been shown in the inpatient environment to reduce delirium and falls among hospitalized elders by 80%+. Each care.coach avatar is staffed by a 24×7 team of specially-trained care.coach™ health advocates who are guided by software algorithms that implement evidence-based risk management and screening protocols. Follow care.coach on Twitter @careDOTcoach.

d.health Exclusive Q/A with Victor Wang

We caught up with Victor to get his take on how to tackle social determinants of health and the innovations he finds most promising to disrupt aging. Planning on attending d.health this year? Don’t miss Victor alongside other leading thinkers in a panel discussion focused on innovations to combat social isolation and loneliness. Be sure to visit the care.coach exhibit to learn more about how the care.coach platform provides psychosocial and self-management support for patients living at home, avoiding excess healthcare utilization and emergency department visits, and how the same platform has been shown to reduce delirium and falls among hospitalized elders by 80%+.

DH: ​Why are you participating in the 5th annual d.health Summit?

VW: I had such a great time attending my last d.health Summit that I had to come back! It’s an outstanding group of people both speaking and attending.

DH: What actionable steps can we take to improve the social determinants of health for aging adults?

VW: Learn about an innovative model of care that is at least to some extent available to the public and that addresses social determinants (such as PACE, the Village movement, or even care.coach!), and share your knowledge of the problem and solution with five friends, colleagues, journalists, and frankly, anybody who might be interested or might have an older parent/grandparent. I often wonder how many older adults every year end up in nursing homes when they could have been eligible for a local PACE health plan to keep them living at home with higher quality of life and lower cost to the system.

DH: What will have the most impact on healthcare for older adults in the short term?

VW: Payment reform to hold providers more accountable for healthcare outcomes vs costs. Such value-based payment models will catalyze innovation, including technology development and adoption.

DH: What recent partnerships or new technologies do you find the most promising to disrupt aging?

VW: The entrance of Uber and Lyft into the healthcare arena is already disrupting medical and non-medical transportation for older adults, and just as they have disrupted transportation and delivery logistics for the mass consumer market, so will “ride-share” platforms and very soon fully autonomous vehicles materially improve the experience of aging nationwide within several years.

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